Refund policy

If you experience a problem with any of our products, customer service, shipping — or even if you just plain don't like how it tastes — please let us know. We'll do whatever it takes to make it right for you. And we'll never ask you to return anything.

Customer service is our passion, our charge and our mission. Stuff happens. Things go wrong. We consider it an honor when you let us help fix a problem.

No Hassles
Whatever the problem we’ll fix it immediately, no questions asked.

No Returns Necessary
We never ask you to return anything. That means you can shop with us and try something new without worrying you'll have to re-pack the box and send it back if you don't like it.

The Only Taste That Counts is Yours
If you don’t like how it tastes, that’s good enough for us. We’ll refund your hard earned cash or send you something you’d enjoy more.

The Only Policy is: Whatever it Takes
We don't have any "policies." No "if this happened, then we'll do that." We do what you want. If you'd like us to refund the order, consider it done, no problem. Want us to replace it? Absolutely! Want something else instead? Sounds great – let's find something tasty.

Everyone is Covered
You’re the recipient, not the buyer? Doesn’t matter! We want everyone to be delighted by our food and service. If anything is wrong, please contact us so we can make things right.